Roku Dispute Resolution. Roku has reportedly been rolling out a new update to its terms and conditions this week but not everyone's onboard with the controversial changes. Per the roku dispute resolution terms, users can opt out within 30 days of being subject to the new terms by sending a surface mail request to general counsel, roku inc., 1701.

Roku customers are required to agree to the company’s updated dispute resolution terms to keep using their tv. When contacting customer service, they want a credit card to charge me to help clear the problem they.